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    • Quintessence Publishing Italy
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    Raj Rattan / John Tiernan

    Risk Management in General Dental Practice

    Series: QuintEssentials of Dental Practice, Volume 13
    1st Edition 2004
    Book
    Hardcover, 164 pages, 32 illus
    Language: English
    Categories: Practice Management, General Dentistry

    ISBN 978-1-85097-066-8
    QP United Kingdom

     

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    The need for an effective risk-management strategy for the dental profession has never been greater as dentists face the dual challenges of regulation and legislation and cope with the heightened expectations of an informed public. This book explores the many facets of risk management, including consent, ethical issues, effective communication, complaint resolution, and risk assessment.

    Contents
    Chapter 01. Understanding Risk
    Chapter 02. Principles of Risk Management
    Chapter 03. Understanding Human Error
    Chapter 04. Ethical Considerations
    Chapter 05. Consent and Communication
    Chapter 06. Dentist-Patient Relationship
    Chapter 07. Clinical Records
    Chapter 08. Clinical Negligence
    Chapter 09. Handling Complaints
    Chapter 10. Business Risk
    Index
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    Cover, Rattan/Tiernan: Risk Management in General Dental Practice
    "...The authors' combined private dental practice and administrative experiences serve to present the uncomfortable topic of errors in dentistry in a format more acceptable to practicing dentists. Historically, dentists have avoided confronting risk and error out of guilt and fear of peer disapproval and punishment. This treatise helps practioners recognize that risk is a fact of clinical life and will enable them to overcome it in a planned positive program."
    Chester J. Gary, DDS, JD; NYSDJ (December 2004)